Returns, Refunds, Shipping and Privacy Policy

Returns & Refunds

Each and every button items is made to order. Returns or exchanges are only available for damaged merchandise. If you order arrives and the items are damaged during shipping or arrive with broken or torn parts then a refund or exchange is available.

Refunds due to customer errors wil not be issued this includes, but is not limited to, ordering the wrong size button, not catching typo errors on custom designs and slight color differences from website to actual printed buttons.

Return Exceptions

Custom designed items cannot be returned unless it is due a manufacturer defect.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 10 days of receiving your purchase.

  • A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.

  • The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

  • The cost of returning the item to us is your responsibility.

  • Delivery charges are only refundable where goods are faulty and a refund is made.

 

Please email info@buttonsforthecure.com to request a refund prior to shipping items.

Mail your returned item to:

  • Buttons for the Cure
  • Attn: Madelyn Wattigney
  • 5779 Rockhill Rd
  • Fort Worth, TX 76112

Payment Policy

Accepted Methods of Payment include:

  • Credit Card (Visa, Master Card, American Express, Discover)
  • Check/Money Order
  • Cash On Delivery

 

Credit Card Charges

If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Mailing Address For Check/Money Order

  • Madelyn Wattigney
  • 5779 Rockhill Rd
  • Fort Worth, TX 76112

 


Shipping Information

Shipping Policy Turnaround

All orders are shipped within 5-7 business days unless you have been informed otherwise.

 

Shipping Carriers

We use the following carriers to deliver our orders:

  • USPS
  • FedEx

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. The most cost effective and timely shipping delivery method will be utilized unless we are instructed otherwise.


Privacy Policy:

We have created this privacy statement in order to demonstrate our firm commitment to you and your privacy.

Your privacy and confidentiality are protected. Buttons For The Cure cares very much about the security of your communications.

No information communicated through this website will be sold to a third party or advertiser. We use the contact information for just that purpose, to contact you! We do not share our customer information with any outside party.

If you have any questions about this privacy statement or the practices of this site, you can contact: Buttons For The Cure at info@buttonsforthecure.com

©2011 BUTTONS FOR THE CURE. ALL RIGHTS RESERVED. ALL DESIGNS ARE THE PROPERTY OF BUTTONS FOR THE CURE AND CREATIVE MADHOUSE

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